Measuring the results of online training is critical for determining its efficacy and suggesting areas for improvement. Here are five approaches of measuring these outcomes:
1. Assessment scores and quizzes.
Pre- and Post-Training Assessments: To measure knowledge gain, compare scores before and after training.
Quizzes and Tests: Conducting regular quizzes throughout training can help track continuing learning development.
2. Completion Rate
Course Completion: The percentage of participants who finish the full course or specific modules might indicate the training's overall effectiveness.
Time to Completion: How long it takes learners to finish the course can provide information about the training's difficulty or student motivation.
3. Learners' Feedback and Surveys
Post-Training Surveys: Gathering input on the relevance, quality, and usefulness of training materials aids in determining learner satisfaction and perceived value.
Net Promoter Score (NPS): This metric determines how likely participants are to suggest the course to others, offering an indication of overall satisfaction.
4. Behavioural Change:
Assessing learners' ability to use newly acquired skills and information in real-world circumstances might indicate training efficacy.
Performance indicators: By linking training to specific performance indicators (such as sales numbers or customer happiness), you may demonstrate the impact on job performance.
5. Engagement Analytics:
Tracking participant engagement with training content, including module duration, multimedia interaction, and discussions/forums.
Drop-off Rates: Analysing where learners tend to disengage or drop off might help discover parts of training that could be improved.
These methods provide a full understanding of training effectiveness and can be used to improve future online training programs.